About the Author

Sophia Brooks is president and CEO of Global Learning Partners, Inc., an international training and consulting firm located in Southern California. As an international master trainer and keynote speaker, she specializes in implementing customer service initiatives for businesses to increase their profits.
With more than seventeen years experience in training and development, she has taught thousands of people. Clients praise her ability to transform average performing employees into revenue producing teams.
She has presented training programs and strategic initiatives to international audiences. Global Learning Partners, Inc., noteworthy clients include Mallinckrodt, Boeing, Timberland, the Weather Channel, McCarthy Building Company, Marine Corps Base Camp Pendleton, American Society of Radiologic Technologists and many others.
Visit www.sophiabrooks.com or www.glpinc.com.


